The QR code won't scan

Created by Fu Yi, Modified on Tue, 28 Jul at 3:30 PM by Fu Yi

  • Increase the screen's brightness and hold the phone 20–40 cm from the screen.
  • Make sure the whole code is visible — no overlapping windows or notifications.
  • Codes are bound to a single sign-in session; if it has been open a while, refresh the page to get a fresh code.
  • Check the SenseCrypt app has camera permission (phone Settings → SenseCrypt → Camera).

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