OpenCV FR Developer Portal FAQ

FAQ for OpenCV FR Developer Portal

Do I need to train the model before I apply to my application?
No. Our model is pre-trained with tens of millions of images, it's plug and play via our APIs/SDKs. You only need to register a person with single image...
Thu, 1 Dec, 2022 at 6:32 PM
Can I use OpenCV FR on a Single Board Computer or a small device?
Since cloud API-based functionalities only depend on sending an image to the server, you can use it from any device even tiny ones like Arduino and Raspberr...
Thu, 1 Dec, 2022 at 6:33 PM
What does "ERR_RATE_LIMIT_EXCEEDED" mean in an API response?
Every API includes safeguards to ensure that resources are not consumed unfairly. Your plan has an assigned rate limit which allows you to send requests to ...
Thu, 1 Dec, 2022 at 6:32 PM
How do I subscribe to a plan?
From the "Dashboard" > "Change Plan" page, click "Change Plan" and select a plan of your choice. Subsequently, after making...
Thu, 1 Dec, 2022 at 6:33 PM
When will the payment collection happen?
OpenCV FR operates in Prepaid mode. Your first payment happens the moment you subscribe to a plan. Subsequent monthly payments happen later on the date of y...
Thu, 1 Dec, 2022 at 6:32 PM
Can I cancel my plan?
Yes, you can initiate cancellation of your subscribed plan anytime. The cancellation will take effect by the end of your current billing cycle. Your curr...
Thu, 1 Dec, 2022 at 6:34 PM
How do I change my payment method?
You can go to "Invoices" > "Change Billing Method". From there, you can update payment detail and billing information.
Thu, 1 Dec, 2022 at 6:34 PM
What does it mean my plan is expired? And what do I do?
What does EXPIRED state mean: The following reasons can lead to your account being an EXPIRED state:  Your 30-day Free Trial is over and you did not subs...
Thu, 15 Dec, 2022 at 12:57 PM
How can I delete my account?
You can delete your account anytime when you are on Trial Plan or when your subscribed plan is in EXPIRED state. Please follow steps: Login > Dashboa...
Thu, 1 Dec, 2022 at 6:34 PM